Privacy Policy

Bioessence.com.au (referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our website and services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a. Personal Information:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment processors)

b. Non-Personal Information:

IP address
Browser type and version
Device type
Pages visited and time spent on the website
Cookies and other tracking technologies

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders
Communicate with you regarding your purchases or inquiries
Improve our website and customer experience
Send marketing emails and promotions (if you have opted in)
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

Recognize your preferences
Personalize content and ads
Analyze website performance

You can disable cookies in your browser settings, but some website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Third-party service providers (e.g., payment processors, shipping companies) to fulfill your orders
Analytics and marketing partners to understand website performance
Legal authorities, if required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of marketing communications
Withdraw consent for data processing (where applicable)

6. Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of marketing communications
Withdraw consent for data processing (where applicable)

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.